FREQUENTLY ASKED QUESTIONS

General Information

What is RatShop.pro?

RatShop.pro is an online platform that provides cybersecurity and educational software tools for learning and research purposes.

Are the tools on RatShop.pro legal to use?

Yes — they are legal only when used for ethical and educational purposes on systems you own or have permission to test.

What does “for educational purpose only” mean?

It means the software is designed to help users understand cybersecurity, not to be used for hacking or illegal activity.

Do you own the software listed on RatShop.pro?

No. We collect software from third-party sources and share them for educational purposes only.

Is RatShop.pro an official software developer?

No. We are an educational distributor and testing platform, not the official creators of most software available here.

Do you guarantee that all software works?

No. Some tools may not work on your computer due to system, dependency, or network issues. We test each tool before upload, but we do not guarantee functionality on every device.

Why does some software not work on my PC?

It could be due to missing dependencies, antivirus blocks, firewall settings, operating system compatibility, or internet/network restrictions.

Can I request a refund if a tool doesn’t work?

No. All sales are final because digital products cannot be returned or revoked.

Do you test software before uploading?

Yes. Every file is checked and tested for basic functionality before being listed on our site.

Ratshop

Usage & Installation

How do I install the software I download?

Most downloads include a setup guide or readme file. Follow the steps carefully to install.

My antivirus blocks the file — is it safe?

Some cybersecurity tools are flagged as “potentially unsafe” due to their penetration testing functions. Disable antivirus temporarily only if you trust the source and understand the risks.

Can I use the software on multiple computers?

Yes, unless specified otherwise in the product description.

Do I need admin access to use the tools?

Some software may require administrator privileges to run properly.

How do I fix “dependency missing” errors?

Install the required libraries or frameworks mentioned in the software’s documentation (e.g., .NET, Java, Python, etc.).

Can you install software for me?

Yes — installation support is available under our premium plan.

Why does the tool close automatically after running?

That usually means a missing file, blocked permission, or antivirus interference.

Can I upload your tools elsewhere?

Yes, you can

Can I modify your software?

Some tools are open source; others are not. Check the license type before modifying any files.

Payments & Refunds

What payment methods do you accept?

We accept cryptocurrency, and other supported digital payment methods.

Can I pay with Bitcoin or USDT?

Yes, we fully support major cryptocurrencies.

What Can I request a refund after purchase?

No. All purchases are final and non-refundable due to the nature of digital goods.

Why don’t you offer refunds?

Digital goods cannot be “returned” once delivered, so refunds are not possible.

What happens if I lose my download link?

After login go to your profile, Select downloads and download the file again